i had a simular problem, when you are first putting the film in ic look at some of the tabs to see if subs etc are checked or unchecked cos it actually asks you twice(i think)the second time in the main part when you are ready to start adjusting the movie parameters,i think the defualt setting in one of the tabs is to remove all but english but i may be wrong!!! its difficult to explain without a screen shot. good luck.